Wade (AI Sidekick) helps you manage your products. He automatically sees what products you’re viewing and can help you analyze them, improve product information, and keep your products synchronized with external platforms.
Accessing Product Pages
Viewing All Products
- Log in to your Claudery backend
- Click on Products → All Products
- You’ll see a list of all your products
- Click the Wade button in the bottom-right corner to open the Sidekick pane
Editing a Product
- From All Products, click on any product name or click Edit
- The product edit page opens with all product details
- Open the Wade Sidekick pane if not already open
- Wade automatically knows you’re editing that product
How Wade Sees Your Products
When you’re viewing products, Wade automatically:
- Sees the products on your screen – Wade notices which products you’re looking at
- Respects your filters – If you filter by category or search, Wade sees only those products
- Shows a confirmation – A small indicator appears showing “Products (X products)” so you know Wade sees them
You don’t need to tell Wade which products to analyze – he automatically knows what’s on your screen.
Asking Questions About Products
With products on your screen, you can ask Wade questions like:
- “What’s the average price of these products?”
- “Which products are low on stock?”
- “Show me products with missing descriptions”
- “What categories do these products belong to?”
- “Which products need better descriptions?”
Wade will analyze the products you’re viewing and give you helpful answers.
Important Features on Product Edit Page
When editing a product, you’ll find several helpful features that Claudery adds to help you manage your products better.
Platform Sync Review
If you’re syncing products with an external platform (like Odoo, Shopify, or BigCommerce), you’ll see a sync review section on the product edit page.
What It Does
The Sync Review helps you:
- See how your product data compares between Claudery and your external platform
- Spot differences between the two systems
- Sync changes from your external platform to Claudery
- Push changes from Claudery to your external platform
- Link products between platforms
How to Use It
- Open any product edit page
- Scroll down to find the Claudery ↔ [Platform] Sync Review section
- The section shows a comparison of your product data
- You can choose to pull changes from your platform, push changes to your platform, or merge changes
Understanding Sync Status
The sync review shows:
- Linked – Product is connected to your external platform
- Not Linked – Product exists only in Claudery
- Differences – Product data differs between platforms
- In Sync – Product data matches on both platforms
Stock Sync
For products linked to external platforms, you’ll see a Stock Sync section in the sidebar.
What It Does
Stock Sync helps you:
- Keep inventory levels synchronized with your external platform
- See current stock levels in both systems
- Manually refresh stock when needed
- Monitor when stock was last synchronized
How to Use It
- Open a product that’s linked to an external platform
- Look in the right sidebar for the [Platform] Stock Sync section
- You’ll see stock levels for both systems
- Use the refresh button to manually sync stock if needed
Platform Sync Explained
Platform Sync helps you keep products synchronized between Claudery and external platforms like Odoo, Shopify, BigCommerce, or WooCommerce.
Why Use Platform Sync
- Keep product information consistent across platforms
- Manage products in one place while they appear on multiple platforms
- Ensure inventory levels stay accurate everywhere
- Review changes before applying them
Sync Directions
You can sync in two directions:
- Pull from Platform – Bring changes from your external platform into Claudery
- Push to Platform – Send changes from Claudery to your external platform
Before You Sync
The system shows you:
- A comparison of product data between platforms
- What fields differ between the two systems
- A preview of what will change
- Options to choose which version to keep or merge both
Syncing Multiple Products
You can sync multiple products at once:
- Go to Products → All Products
- Select multiple products using the checkboxes
- Use the bulk actions menu to sync selected products
- Review the results after the sync completes
Using “Ask Wade” Buttons
On the product edit page, many fields have an “Ask Wade” button that gives you AI assistance for that specific field.
How to Use “Ask Wade”
- Open a product edit page
- Find a field with an “Ask Wade” button (like Product Description)
- Click the “Ask Wade” button
- Wade will provide suggestions or improvements for that field
- You can use Wade’s suggestions or modify them
What Wade Can Help With
Wade can assist with:
- Product Title – Better titles that are clear and search-friendly
- Product Description – Enhanced descriptions that highlight features
- Short Description – Concise summaries and key selling points
- Product Attributes – Suggestions for attributes and values
Note: When you use “Ask Wade” buttons, Wade understands you’re editing a single product and provides targeted help for that product.
Best Practices
For Product Management
- Use filters on All Products to focus Wade’s analysis on specific product sets
- Review sync comparisons before applying changes
- Test sync on a single product before syncing many products
- Monitor stock sync to keep inventory accurate
- Use “Ask Wade” buttons for quick improvements to product information
For Platform Sync
- Review comparison data carefully before syncing
- Use merge options when both platforms have valuable changes
- Test sync on test products first if possible
- Check sync status regularly to catch differences early
Troubleshooting
Sync Review Not Showing
- Refresh the page and wait for the section to load
- Make sure your product is published (not saved as draft)
- Check that your platform connection is set up correctly
- Contact support if the section still doesn’t appear
Stock Sync Not Working
- Verify the product is linked to your external platform
- Check that your platform connection is working
- Try the refresh button in the Stock Sync section
- Make sure stock management is enabled for the product
- Contact support if stock still doesn’t sync
Wade Not Seeing Products
- Make sure you’re on the All Products page or Edit Product page
- Check that products are visible (not hidden by filters)
- Refresh the page to reload
- Make sure the Sidekick pane is open