Claudia (AI Shopping Assistant) and Wade (AI Sidekick) are “sentient” in the sense that they automatically see and understand what you’re viewing, without you needing to tell them. This guide explains how this works and why it makes your experience smoother and more natural.
What Does “Sentient” Mean?
Both Claudia and Wade automatically:
- See what you see – They know which products, orders, or pages you’re viewing
- Remember context – They remember what you were looking at, even when you navigate away
- Understand references – When you say “that product” or “product 2,” they know exactly what you mean
- No manual work needed – You don’t need to copy product IDs, paste links, or specify what to analyze
This is different from traditional chatbots where you must explain everything. With Claudia and Wade, they automatically understand what you’re working with.
1. Claudia
Claudia is your AI shopping assistant that helps customers browse, search, and purchase products. She automatically sees what customers are viewing and remembers it throughout their shopping journey.
What Claudia Sees Automatically
Claudia automatically tracks and remembers:
- Products customers browse – When customers view product pages or click on products
- Search results – Products found when customers search
- Shopping cart contents – Items currently in the cart
- Product variations – Size, color, and other options customers are considering
- Previous conversations – Questions asked and products discussed earlier
How This Helps Customers
Natural Conversations
Customers can refer to products naturally without being technical:
- “Show me more about that red dress” – Claudia knows which dress they’re referring to
- “Add product 2 to cart” – Claudia automatically knows which product from the search results
- “What did we look at earlier?” – Claudia remembers the browsing history
- “Show me the black ones” – Claudia knows they’re refining the previous search
Seamless Shopping
Shopping feels more natural because:
- Customers don’t need to remember product names or IDs
- Cart operations work with simple references like “remove the second item”
- Follow-up questions work without re-explaining context
- Navigation between pages doesn’t lose context
Example: Shopping Journey
Here’s how Claudia’s sentience works in a real shopping scenario:
- Customer searches for “red dress”
- Claudia shows 9 matching products
- Customer says: “Tell me more about product 3”
- Claudia shows details for that specific dress – no need to specify the product name
- Customer says: “Add it to cart”
- Claudia automatically adds the dress they just viewed
- Customer asks: “What other colors does it come in?”
- Claudia knows which product they’re asking about from context
Key Point: The customer never had to specify product names, IDs, or copy links. Claudia automatically understood what they were referring to throughout the conversation.
2. Wade
Wade is your AI Sidekick that helps you manage your store. He automatically sees what pages you’re viewing in the Claudery backend and uses that information to help you without needing explicit instructions.
What Wade Sees Automatically
When you navigate through your store management pages, Wade automatically:
- Detects the page you’re on – Whether you’re viewing products, orders, or other pages
- Loads the data you’re seeing – All products or orders displayed on your current page
- Shows a context indicator – A small chip appears in the Sidekick pane showing what Wade sees (e.g., “Products (20 products)”)
- Remembers what you’re working with – Wade keeps this context available for your questions
Sentience on Product Pages
When you’re viewing products in your store, Wade automatically knows what you’re looking at:
On the Products List Page
- Wade sees all products displayed on your current page
- A “Products (X products)” indicator appears in the Sidekick pane
- You can ask questions like “What’s the average price?” and Wade automatically uses those products
- If you apply filters, Wade sees only the filtered products
On an Edit Product Page
- Wade sees the specific product you’re editing
- You can ask questions about that product without specifying which one
- Wade can help with product descriptions, pricing, or any other details
Example: Product Analysis
Here’s how Wade’s sentience helps you:
- You navigate to Products → All Products
- You see 20 products on your screen
- A “Products (20 products)” indicator appears in the Sidekick pane
- You ask Wade: “What’s the average price of these products?”
- Wade automatically analyzes the 20 products you’re viewing
- Wade answers: “The average price is $49.99”
Key Point: You didn’t need to select products, copy product IDs, or tell Wade which products to analyze. He automatically used what was on your screen.
Sentience on Order Pages
When you’re viewing orders, Wade automatically sees what orders you’re working with:
On the Orders Page
- Wade sees all orders displayed on your current page
- An “Orders (X orders)” indicator appears in the Sidekick pane
- You can ask Wade to analyze orders or generate a memo
- Wade automatically uses the orders you’re viewing
Example: Order Analysis
Here’s how Wade’s sentience works with orders:
- You navigate to Orders
- You see 20 orders on your screen
- An “Orders (20 orders)” indicator appears in the Sidekick pane
- You ask Wade: “Generate a memo about these orders”
- Wade automatically analyzes the 20 orders you’re viewing
- Wade creates a comprehensive memo with insights and recommendations
Key Point: You didn’t need to select orders, copy order numbers, or specify which orders to analyze. Wade automatically used what was on your screen.
Benefits of Sentience
No Manual Data Entry
- You don’t need to copy and paste product IDs or order numbers
- You don’t need to specify what to analyze
- You don’t need to explain what page you’re on
- Everything happens automatically based on what you’re viewing
Natural Conversations
- Ask questions in plain language: “What’s the average price?” instead of technical commands
- Use simple references: “these products” or “those orders”
- Have natural follow-up conversations without re-establishing context
- Focus on your questions, not on explaining what you’re looking at
Efficient Workflow
- Navigate to the page you want to analyze
- Ask your question naturally
- Wade uses what’s on your screen automatically
- No switching between pages or copying data needed
Context Persistence
- Context stays with you as you navigate
- You can ask follow-up questions without re-explaining
- Generated memos and plans maintain their own context
- Multiple contexts can coexist (products, orders, memos)
How to Use Sentience Effectively
For Product Analysis
- Navigate to the products page you want to analyze
- Wait for the “Products” indicator to appear in the Sidekick pane
- Use filters if you want to focus on specific products
- Ask your questions naturally – Wade uses products in context automatically
- Check the indicator count to verify Wade sees the right number of products
For Order Analysis
- Navigate to the Orders page
- Wait for orders to load and the “Orders” indicator to appear
- Use filters if you want to focus on specific orders
- Ask Wade to generate memos for comprehensive analysis
- Check the indicator count to verify Wade sees the right number of orders
Tips for Best Results
- Wait for the indicator – Make sure the context indicator appears before asking questions
- Use filters – Filter your view to narrow the scope for more focused analysis
- Check the count – The indicator shows how many items Wade sees, helping you verify context
- Ask naturally – Use plain language – Wade understands what you mean from context
- Navigate if needed – If Wade doesn’t see what you expect, navigate back to refresh context